Complaints and Warranty:
You always have a 6 months warranty and 2 year warranty against manufacturing defects on all products. Giant Shoes will replace or repair a defective item as far as possible but we reserve the right to settle a complaint by returning the price of the goods. The cost of return shipments of this type is held, by agreement, by Giant Shoes. Like other shoe stores, Giant Shoes does not guarantee beads, stones and other decorations that may be desired. REMEMBER to bring your receipt in the store, as this is your warranty certificate at any time. We take reservations for sold out models or sizes.